All FAQs
Frequently Asked Questions
- How does your money-back guarantee work?
- How are your supplements administered?
- What are the dark bits inside the dropper of my liquid product? Is it still safe to use?
- Help! I have given too much to my pet!
- My product seems different this time around. Why?
- With regard to your ingredients, what does wild harvested mean?
- What is the natural bacon flavor?
- Where do you ship from?
- What shipping options do you offer?
- Can I cancel or change my order after I place it?
- I just received my order, but something is wrong!
- Where are your ingredients sourced from?
- What is your vegetable glycerin sourced from?
- Where are your products manufactured?
- Is this FDA approved?
- Is this FDA approved?
- Why do you charge in USD?
- Do you offer wholesale opportunities?
- Are your reviews real?
- Are your reviews real?
- How do I change my Subscription information?
- Why am I getting another package? I did not place a new order!
- Can your products be used with medications?
- How should I store my products?
- Why does my 4 oz bottle say
- If most of your products are the same for cats and dogs, why do you have separate product listings?
- When I ordered previously, I received a glass bottle, but this time it's plastic. Why?